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Winston-Salem's Top Auto Body Shop
Ian's Body Works has been serving Winston-Salem, NC, and Clemmons, NC, since 1974. We provide auto body repair as well as auto body painting service. We have been residents’ #1 choice for collision repairs for 35 years. Our courteous and knowledgeable staff is available to assist you with all your automotive needs, from minor dents to major collision repairs.
Ian's Body Works has all the latest equipment and highly trained employees to repair your vehicle to pre-accident condition. Because we are so confident in the quality of our repairs, Ian's Body Works is proud to offer a lifetime limited warrantee. Any repairs we do are guaranteed for as long as you own your vehicle. Call our Body Shop today for all your auto body repair needs.
The above mentioned equipment will only operate as it is intended if a trained technician in control of it. All the employees are trained in the latest auto body repair techniques by I-Car, the leading training association for collision repair technicians. They also receive ongoing training from our equipment manufacturers as well as from our paint manufacturer. Just as paramount is our experienced office staff. Whether it is arranging a rental car, negotiating with your insurance company, or any other function, our friendly customer service representatives will take care of all your needs.
Check out our "A" Rating on BBB.com!
Check out our article in Forsyth Family magazine!
“Ian’s Body Works: So Professional
You Can’t Smell It!”
By Kelly Melang
Forsyth Family Magazine, February 2010
“Is this a body shop?” I wonder as I come into Ian’s Body Works. Absent is the usual smell of paint and chemicals, bottled water greets the customers, and Heather Walsh, the Business Manager, is busy trying to change the TV to “Noggin” for the young daughter of a customer as they wait for an estimate. Over behind a large glass window, the cars in varying stages of repair confirm that this is, in fact, a body shop.
David and Heather Walsh smile as we sit down. “We like to provide a very ‘un-body shop’ appearance; it’s about our professionalism and going the extra mile to make our facility as customer-friendly as possible.” They take care of the little details, such as having Hertz rentals on site. When a customer drives in with a smashed-in fender, bumper or door, the customer can check in, leave with a rental and Ian’s Body Works will take care of the rest. For customer whose rental coverage is insufficient, or for those who do not have insurance for a rental, Ian’s Body Works has two loaner vehicles they utilize for customers in need.
“We think it is important to never forget that we are providing a service for our customers. They come to us after an accident or collision, hoping to get their vehicle back in the condition it was before the damage was incurred. This becomes our responsibility as the auto body shop they chose to complete their repairs. Our shop is different than most body shops you see. We strive to maintain an atmosphere within our shop that’s very professional and comfortable to all of our customers.”
David Walsh is proud of their green transition. “We started this about a year ago, looking at some of the standards already passed in California and Canada. Things we are doing now will eventually be mandatory for all repair facilities, and we want to be ahead of the game. Plus, it’s the right thing to do. Most of our chemicals are water-based, so they’re good for the environment.”
David Walsh knows a thing or two about working with cars. “I’ve always loved working with my hands. I went to Forsyth Tech, planning on transferring credits, but fell in love with this type of work and earned a degree in Auto-Body Repair. I spent nearly 11 years working in different body shops, before working with Derek Wark at Ian’s Body Shop downtown on Marshall Street.” In 2004, David landed an opportunity that gave him a rare perspective on the auto body industry. He became a direct sales consultant for BASF Corporation, selling automotive paint that was on the cutting edge of new automotive paint products. “Now, after the many years working on the cars, I also gained knowledge on the management side of the business. When Derek Wark was ready to sell Ian’s Body Works, I had all the experience necessary to make it work!”
Does Walsh have a favorite side of the business? “I still love working in the shop…I enjoy the hands-on aspect. That’s where Heather comes in; she’s the business manager and helps me take care of the office details.” Heather laughs, “Yes, my title is Business Manager, but I’m also Wife and Mom too! I take care of the office and help David with the business side, giving him time to still remain very involved in the shop. We hear all the time that it doesn’t look or smell like a body shop. That’s our niche. We keep it as clean as possible. The way we do things means less odor and dust.” You can see their attention to detail on both sides of the business. The office is a comfortable waiting area with TV, coffee and bottled water. “It’s repeat customers and referrals that keep us, an independently-owned business, in business. That’s why we pay so much attention to details."
What’s David’s favorite car to work on? “I love working on them all, each one is a different challenge, and we strive to have the car leave the shop looking as good, if not better, than before the damage. If I really had to choose, you still can’t beat the sleek lines of the foreign cars.” This year’s weather has been a big factor in damage to cars, last year there was more deer-related damage. With two paint booths for auto body painting, and a precise computer color and finish-matching system, Ian’s Body Works stays busy.
What’s the strangest request they’ve received? Heather laughs, “We painted a customer’s dining room chairs; they wanted a custom paint color with a high-gloss finish and the automotive paint worked perfectly.”
Whether it’s your furniture, a small nick or large dent on your car, think of Ian’s Body Works. Their professional office and green approach will put your mind at ease as they erase those nicks and dents, all while giving the Earth a little help! Serving the Winston-Salem, NC, and Clemmons, NC, area.
offer auto body repair & auto body painting. Some of our
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Glasurit 90-Line (BASF)